Effective Date: 8 June 2026
Task Elites Pty Ltd (ABN 56 695 429 611) (“Task Elites”, “we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website https://taskelites.com (the “Site”), use the Task Elites operator platform (the “Toolbox”), or otherwise engage with our services (together, the “Services”). Please read this policy carefully.
It is written to comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and, where applicable, the EU/UK General Data Protection Regulation (GDPR).
Task Elites provides a software platform that helps Australian earthmoving, concreting, and landscaping operators (“Operators”) build a landing page, manage enquiries, communicate with their own customers, and set up advertising.
Our role in handling data differs depending on whose data it is:
Information an Operator provides when they sign up or use the Toolbox, including: name, email address, phone number, business name, business address/service area, domain name, and billing and payment information.
Content an Operator uploads to build their page and advertising, including business logos, jobsite photos, and videos.
When a person submits an enquiry on an Operator's landing page, or communicates with an Operator through the Services, we process: name, email address, phone number, enquiry details, SMS/text message conversation history, and appointment/booking times.
If an Operator chooses to connect their Google Calendar, we access Google Calendar data solely to create and manage their booking events. See Section 5 (Google User Data).
When you visit the Site or an Operator's landing page, we may automatically collect: IP address, browser type and version, time zone, operating system, and pages viewed, links clicked, and time spent. See Section 8 (Cookies and Tracking).
We use information to:
Some features use third-party AI services to operate. Specifically:
Content sent to these providers is processed only to deliver the relevant feature. We do not use Operator or customer data to train AI models, and these providers do not use data submitted through their APIs to train their models.
When an Operator connects their Google Calendar, we request access only to the scope needed to create and manage their booking events.
Task Elites' use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:
An Operator can disconnect Google Calendar at any time from the Toolbox, which revokes our access.
To deliver the advertising features:
Information handled through Meta is also subject to Meta's own data policies.
We do not sell, rent, or trade personal information. We share information in these limited circumstances:
Sub-processors / service providers. We use trusted third parties to run the Services. Each only receives the information needed to perform its function:
| Provider | Purpose |
|---|---|
| Supabase | Authentication and database |
| DigitalOcean | Application hosting |
| Cloudflare | Content delivery, security, and bot protection (Turnstile) |
| Twilio | SMS messaging |
| Anthropic, OpenAI, ElevenLabs | AI text, transcription, and voice |
| Calendar integration (when connected by the Operator) | |
| Meta | Advertising (Pixel and Marketing API) |
| Namecheap | Domain registration |
| Stripe | Payment processing |
| Dropbox | Encrypted offsite backups |
Business transfers. In a merger, acquisition, or sale of assets, information may be transferred to the acquiring organisation.
Legal requirements. We may disclose information where required by law or in response to valid requests by public authorities.
We and our providers use cookies and similar technologies to:
Most browsers let you refuse or delete cookies via their settings. If you decline cookies, some features may not work properly. By using the Site you consent to our use of cookies as described here.
Some of our providers store or process information outside Australia (including in the United States and the EU). Where we transfer personal information overseas, we take reasonable steps to ensure it is handled securely and consistently with this Policy and applicable law.
We retain personal information only for as long as necessary for the purposes in this Policy, or as required by law (for example, tax and accounting obligations). Operator-customer data is retained while the Operator's account is active and is deleted or anonymised on request or when no longer needed. When information is no longer needed, we securely delete or anonymise it.
We take reasonable measures to protect personal information, including encryption of integration credentials at rest, encryption of offsite backups, access controls, and the bot-protection and security measures provided by Cloudflare. No method of transmission or storage is 100% secure, but we work to protect your information and continually improve our safeguards.
Depending on your location, you may have the right to:
To exercise these rights, contact us using the details in Section 15. If you are a customer of an Operator, please also see Section 1 — the Operator controls that data and is your first point of contact.
Australia: If you are not satisfied with how we handle your information, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
You can request deletion of your personal information at any time by emailing ops@taskelites.com with the subject line “Data Deletion Request”. We will verify your request and delete the relevant information, except where we are required to retain it by law. Operators can also delete their account data, and disconnect integrations (such as Google Calendar), directly from the Toolbox. Full instructions are on our Data Deletion page.
Your use of the Services is also governed by our Terms of Service.
The Services are intended for businesses and are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
For any question about this Policy, the information we hold, or to exercise your rights:
Email: ops@taskelites.com
Task Elites Pty Ltd (ABN 56 695 429 611)
Suite 2A/120 Old Pittwater Road, Brookvale NSW 2100, Australia
We may update this Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated Policy on our website, and it takes effect once posted. Material changes will be highlighted where practicable.